These Terms & Conditions govern your use of the Pure Days website and your purchase of educational toys and related products through our online store. By accessing our website, creating an account, placing an order, or purchasing any product from Pure Days, you agree to be bound by these Terms & Conditions.
Please read these terms carefully before using our website or completing a purchase. If you do not agree with any part of these terms, please do not use the website or place an order.

1. About Pure Days
Pure Days is an online store offering educational toys and learning products for children. Our product range includes toys from our main educational collections, special brands, and selected Japanese brands.
We aim to provide products that encourage children to learn through play, explore their creativity, develop practical skills, and enjoy meaningful educational experiences. Product information, descriptions, images, specifications, age recommendations, and availability are provided to help customers make informed purchasing decisions.

2. Acceptance of Terms
By using the Pure Days website, you confirm that you are legally capable of entering into a binding agreement under applicable law, or that you are using the website with the involvement and consent of a parent, guardian, or other responsible adult where required. These Terms & Conditions apply to all visitors, customers, and users of the website. Additional terms may apply to particular products, promotions, payment methods, delivery services, or other services offered through the website.

3. Products and Product Information
Pure Days makes reasonable efforts to ensure that product descriptions, images, specifications, dimensions, colours, availability, and other information displayed on the website are accurate and up to date.
However, product colours and appearance may vary slightly depending on your screen, device, lighting, photography, manufacturing batches, or other factors. Packaging and product presentation may also change from time to time without prior notice where changes are made by the manufacturer. Educational toys may also contain small components or other parts that require appropriate supervision. Customers should always review the manufacturer’s age recommendations, warnings, instructions, and safety information before allowing a child to use a product.

4. Age Recommendations and Safety
The age recommendations displayed for products are provided by the manufacturer or based on the intended educational and developmental use of the product. They should not be treated as a substitute for appropriate parental, guardian, or adult supervision. Parents, guardians, teachers, and other responsible adults are responsible for determining whether a particular product is suitable for a child based on the child’s age, abilities, development, environment, and individual circumstances. Products must be used only for their intended purpose and according to the manufacturer’s instructions. Pure Days is not responsible for injury, damage, or loss resulting from misuse, improper assembly, unauthorised modification, failure to follow instructions, or use outside the intended purpose of the product, except where liability cannot legally be excluded.

5. Product Availability
All products displayed on the Pure Days website are subject to availability. Adding a product to your shopping cart does not guarantee that the product will remain available until checkout or payment is completed.
If a product becomes unavailable after an order has been placed, Pure Days may contact you to discuss an appropriate alternative or refund the unavailable item. We reserve the right to limit quantities, discontinue products, or remove products from the website at any time.

6. Pricing and Currency
Prices displayed on the Pure Days website are shown in the applicable currency selected or supported by the website. Pure Days may offer multiple currencies to make shopping more convenient for customers in different locations. Currency conversions may be provided for reference or payment purposes and may be affected by exchange rates and payment-provider processing. The final amount charged may depend on the payment method, selected currency, applicable exchange rate, and financial institution. Pure Days reserves the right to correct pricing errors, typographical errors, display errors, or other inaccuracies. If an incorrect price has been displayed and an order has been placed, we may contact the customer before fulfilling the order and provide the option to proceed at the correct price or cancel the affected order.

7. Promotions and Discount Codes
From time to time, Pure Days may offer promotional campaigns, discount codes, special offers, bundles, first-order discounts, or other promotional benefits. Promotional codes may be subject to specific conditions, expiry dates, minimum order values, product exclusions, or usage limits. Unless expressly stated otherwise, promotional codes cannot be combined with other promotional offers. Pure Days reserves the right to withdraw, modify, suspend, or cancel a promotion where permitted by applicable law.

8. Orders
When you place an order through the Pure Days website, you are making an offer to purchase the selected products at the displayed price and under these Terms & Conditions. An order confirmation or acknowledgement does not necessarily mean that the order has been accepted or that a binding obligation to supply the products has been established. Pure Days reserves the right to review and accept or decline an order. We may decline or cancel an order where a product is unavailable, payment cannot be verified, pricing information is incorrect, there is a suspected fraudulent transaction, delivery information is incomplete, or there is another legitimate reason that prevents us from fulfilling the order. If an order is cancelled after payment has been received, any applicable refund will be processed according to our Refund & Return Policy and the circumstances of the cancellation.

9. Customer Information
Customers are responsible for providing accurate and complete information when placing an order, including their name, email address, telephone number, billing information, and delivery address. Pure Days is not responsible for delays, failed deliveries, or additional charges caused by inaccurate, incomplete, or outdated information provided by the customer. If you discover an error in your order or delivery information, please contact us as soon as possible at puredaysenterprise@gmail.com. We will make reasonable efforts to correct information before the order is dispatched, but changes cannot be guaranteed once an order has entered the fulfilment or delivery process.

10. Payment
Pure Days may provide multiple payment methods and currencies through its website. Payment options available to a customer may depend on their location, currency, device, payment provider, and other factors.
By submitting payment information, you confirm that you are authorised to use the selected payment method. Orders may be subject to payment verification or fraud-prevention checks. Pure Days may delay or cancel an order where payment cannot be verified or where a transaction appears suspicious or unauthorised. Pure Days does not knowingly retain complete payment card information beyond what is necessary for processing payments through the applicable payment provider, subject to our Privacy Policy and the practices of the relevant payment service provider.

11. Shipping and Delivery
Pure Days offers delivery options based on the destinations and shipping services available at the time of purchase. Delivery times displayed on the website are estimates and are not guaranteed unless expressly stated otherwise. Delivery may be affected by public holidays, weekends, courier delays, weather, customs procedures, incorrect addresses, peak periods, or circumstances outside Pure Days’ reasonable control.
Customers are responsible for ensuring that someone is available to receive the order where required by the selected delivery service. For international orders, customers may be responsible for applicable customs duties, import taxes, clearance fees, or other charges imposed by the destination country unless otherwise stated at checkout.

12. Order Cancellation
If you need to cancel an order, please contact Pure Days as soon as possible at puredaysenterprise@gmail.com. We will make reasonable efforts to accommodate cancellation requests received before an order is dispatched. Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return process. An order cancellation is only considered confirmed once Pure Days has acknowledged the cancellation.

13. Returns and Refunds
Returns, refunds, exchanges, and damaged or defective products are handled in accordance with our Return & Refund Policy. Customers should review that policy before purchasing and contact Pure Days promptly if they receive an incorrect, damaged, defective, incomplete, or otherwise unsuitable product. Nothing in these Terms & Conditions is intended to remove or restrict any consumer rights that cannot legally be excluded under applicable Malaysian law or other applicable legislation.

14. International Customers
Pure Days may accept orders from customers outside Malaysia and may display prices or payment options in multiple currencies. International customers are responsible for ensuring that the products they purchase can legally be imported into their destination country where applicable. Customers may also be responsible for customs duties, import taxes, clearance fees, and other charges imposed by local authorities. Delivery times for international orders are estimates and may be affected by customs clearance and other factors outside Pure Days’ control.

15. Intellectual Property
All content available on the Pure Days website, including logos, brand names, product descriptions, photographs, graphics, designs, page layouts, text, icons, videos, and other materials, is owned by or licensed to Pure Days or its respective content and brand owners unless otherwise stated. You may access and use the website for personal and lawful shopping purposes. You must not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit website content without prior written permission from Pure Days or the relevant rights holder. Product names, logos, trademarks, and brand materials belonging to third-party manufacturers remain the property of their respective owners.

16. Website Use
You agree to use the Pure Days website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website. You must not attempt to gain unauthorised access to website systems, introduce malicious software, interfere with website functionality, use automated methods to collect website content without permission, or engage in any activity that could damage the website or affect other users. Pure Days reserves the right to restrict or terminate access to the website where we reasonably believe that a user has violated these Terms & Conditions or engaged in unlawful, abusive, fraudulent, or harmful activity.

17. User Accounts
Where account registration is available, customers are responsible for maintaining the confidentiality of their login details and for all activity conducted through their account. You should notify Pure Days promptly if you believe that your account has been accessed without authorisation. Pure Days may suspend or close an account where necessary to protect the website, customers, business operations, or payment systems, or where the account is used in breach of these Terms & Conditions.

18. Third-Party Brands
Pure Days may sell educational toys and products from independent, special, international, or Japanese brands. Product names, trademarks, logos, images, and brand references may belong to their respective manufacturers or owners. Pure Days does not claim ownership of third-party intellectual property unless expressly stated. Product warranties, instructions, specifications, and manufacturer information may be provided by the relevant brand or manufacturer. Where a product is covered by a manufacturer’s warranty, the applicable warranty terms may apply in addition to Pure Days’ policies.

19. Links to Third-Party Websites
The Pure Days website may contain links to third-party websites, payment services, social media platforms, manufacturers, courier services, or other external resources. These third-party websites are not controlled by Pure Days. We are not responsible for their content, availability, privacy practices, security, policies, or terms. Customers should review the applicable terms and privacy policies of any third-party website they choose to access.

20. Privacy
Pure Days may collect and process personal information necessary to operate the website, process orders, provide customer support, arrange delivery, process payments, communicate with customers, and improve our services. Personal information is handled in accordance with our Privacy Policy. By using the website and placing an order, you acknowledge that your information may be processed for these purposes in accordance with applicable privacy and data protection requirements.

21. Cookies and Website Technologies
Pure Days may use cookies and similar technologies to operate essential website functions, remember preferences, improve website performance, understand website usage, and support relevant marketing or analytics activities. Further information about the use of cookies and similar technologies is provided in our Cookie Policy.

22. Errors and Website Availability
Pure Days aims to keep the website accurate, secure, and available, but we do not guarantee that the website will always operate without interruptions, errors, technical issues, or temporary unavailability.
Website content may occasionally contain typographical errors, outdated information, technical errors, or inaccuracies. Pure Days reserves the right to correct such issues and update website content when necessary. We may temporarily suspend, restrict, or modify website functionality for maintenance, security updates, technical work, or other operational reasons.

23. Limitation of Liability
To the extent permitted by applicable law, Pure Days will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or purchase or use of products where such liability cannot reasonably be attributed to Pure Days. Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including any liability that cannot legally be excluded or limited under applicable consumer protection laws. Customers remain responsible for using products appropriately and following all manufacturer instructions, warnings, age recommendations, and safety information.

24. Events Beyond Our Control
Pure Days will not be responsible for delays or failures caused by circumstances reasonably outside our control. These may include natural disasters, severe weather, fire, flood, epidemic or pandemic events, transportation disruptions, courier failures, internet or telecommunications outages, government restrictions, customs delays, strikes, or other events beyond our reasonable control. Where such circumstances occur, Pure Days will make reasonable efforts to communicate relevant information and resume normal operations as soon as reasonably possible.

25. Fraud and Unauthorised Transactions
Pure Days takes reasonable measures to protect customers and the business from fraudulent transactions and misuse of the website. We reserve the right to cancel or refuse orders where there are reasonable grounds to suspect fraud, unauthorised payment activity, abuse of promotional offers, false customer information, or other unlawful conduct. Where appropriate, suspicious transactions may be reported to the relevant payment provider or authorities.

26. Governing Law
These Terms & Conditions are governed by the laws applicable in Malaysia, without prejudice to any mandatory consumer rights or protections that may apply to customers under applicable law. Any dispute arising in connection with the use of the Pure Days website or purchase of products will be addressed in accordance with applicable Malaysian laws and legal procedures.

27. Changes to These Terms
Pure Days may update these Terms & Conditions from time to time to reflect changes in our business, products, website features, payment methods, delivery services, legal requirements, or operational practices.
Updated terms will be published on this page. Your continued use of the website after updated terms have been published may constitute acceptance of the updated Terms & Conditions to the extent permitted by applicable law.

28. Contact Us
If you have questions about these Terms & Conditions, your order, our products, payments, delivery, returns, or any other matter relating to Pure Days, please contact us at: puredaysenterprise@gmail.com. We aim to respond to customer enquiries as promptly as reasonably possible.

29. Entire Agreement
These Terms & Conditions, together with the applicable Privacy Policy, Cookie Policy, Return & Refund Policy, and any other policies or terms expressly referenced on the Pure Days website, form the general terms governing your use of the website and purchase of products from Pure Days. If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Last Updated
22 August 2026